Choose your service
Find support for your specific requirement.
Connect commerce platforms, customer conversations and measurement.
Explore all 12 apis & connected systems services →The challenge
Stop your systems from telling different stories.
- Store, marketplace and warehouse records disagree about stock or orders.
- Teams re-enter the same customer or transaction data.
- A failed integration creates silent errors that are found too late.
How BrownBag helps
API and system integrations connect the tools your ecommerce operation depends on. We define the source of truth, permissions and data flows before building synchronisation, webhooks or custom connections, with attention to failures and recovery.
What we can deliver
We agree the exact outputs around your business, channels and operating requirements.
- A data and access map for the systems being connected
- Implemented APIs, webhooks or synchronisation workflows
- Integration testing, error handling and operational documentation
Explore the detailed service scope
What this covers
Explore the linked services for their process and deliverables. Related activities can be included in the same engagement.
- Store/marketplace connections
- inventory/order synchronisation
- ERP
- CRM
- OMS
- WMS
- accounting
- POS
- courier and helpdesk integrations
- custom APIs
- webhooks and monitoring
Connect the next part of the journey
These services can work alongside this engagement.
From first conversation to delivery
How this engagement works
Map data ownership
Identify systems, record identifiers, update direction, access controls and the source of truth for each field.
Implement and test connections
Build the agreed mappings and test routine updates, duplicates, failures and retries.
Document and monitor
Provide operational handover, exception visibility and maintenance responsibilities.
Prepare for the conversation
Inventory Reorder Calculator
Work out when to reorder based on demand, replenishment time and safety stock.
Explore this planning tool →Your questions, answered
Can you connect an older ERP or a custom system?
We first review its supported interfaces, data access and constraints. The feasible approach may be an API, file exchange or a scoped custom connection; access is not assumed.
What happens when a connection fails?
The design should define detection, retries, duplicate handling and escalation. These behaviors are agreed and tested rather than treating a successful initial sync as completion.