Shopping, pet profiles, appointment requests and staff controls
The platform brings product discovery, checkout, pet profiles, appointment requests and order operations into one digital experience.
The challenge
What the business needed
The service combines retail and pet-care needs. The documented work connects customer journeys with staff tools for products, appointments and orders.
The work / 01
A clearer product journey
Storefront work includes catalogue presentation, mobile layouts and technical search improvements. A documented release refreshed the storefront and restored search indexing.
The work / 02
Care beyond the basket
Customer and pet profiles, appointment requests and safeguarded checkout extend the digital journey beyond a product purchase.
The work / 03
Operational controls
Order controls and administration support work behind the storefront. The available account does not establish acceptance of every module.
The outcome
What the work delivered
Released storefront and technical improvements are documented. No sales growth or clinical outcome is claimed.
Project evidence
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