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Keep channels working from the same stock decisions

Inventory & Order Synchronisation

Connect sales channels to an agreed inventory and order record. Give your team a consistent way to allocate stock, recognise cancellations and investigate differences between systems.

Developer working with code across several screens

Keep channels working from the same stock decisions

How we help

A product can have different identifiers in the warehouse and online store, while bundles consume several components. Simply copying a stock number between systems can oversell available units or put returned items back on sale before they have been checked.

BrownBag defines the stock rules before building the connection. We map SKUs, locations, reservations and order states, then implement the supported data flows with duplicate handling and reconciliation. The aim is a traceable movement from a customer order to the quantity each channel is allowed to offer.

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The work, step by step

How the work is handled

  1. Map products and stock ownership

    Match SKUs, variants and bundles across systems. Decide which source owns physical stock, reservations and available-to-sell quantities, including location and safety-stock rules where required.

  2. Connect orders and inventory events

    Implement agreed order imports and stock updates. Define how acceptance, cancellation, partial fulfilment and inspected returns change quantities without allowing each system to overwrite the others.

  3. Reconcile a controlled pilot

    Test the last available unit, repeated events and interrupted updates. Compare order and stock totals across a selected range, then hand over the discrepancy queue and recovery steps.

Clear handover

What you receive

  • SKU, variant and location mapping register
  • Stock allocation and order-state rules
  • Pilot reconciliation and duplicate-event tests
  • Stock discrepancy and recovery instructions

Start the conversation

Prepare your brief

These details help us scope the work:

  • Systems and channels that hold inventory or orders
  • Sample SKU, bundle and location records
  • Current reservation, cancellation and return-to-stock rules
Build your service brief →

Your questions, answered

Will stock update instantly everywhere?

Update timing depends on the interfaces and limits each system provides. We agree a feasible sync frequency and show delayed or failed updates so staff can act on them.

Can we connect only our priority products first?

Yes. A controlled product range makes it easier to check identifiers, stock rules and order behaviour before expanding. The pilot should still include representative variants, bundles or locations you use.

Talk to BrownBag

Let’s find the right support
for your business.

Tell us what you sell, where you operate and what you need help with. We’ll work through the next steps with you.