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Ecommerce services, software & fulfilment

Your ecommerce business.
Handled, end to end.

BrownBag is an ecommerce services company based in Pakistan. We help brands source products, build online stores, grow sales and manage customer care, orders and fulfilment across Pakistan, GCC and international markets. Start with one service or bring the operation together.

A team preparing and packing ecommerce orders

Support for the platforms you sell on

ShopifyWooCommerceOpenCartAmazonNooneBayEtsyDarazWalmart MarketplaceTikTok Shop

Choose the help you need

Launch, grow or
get help with daily work.

Choose a service below, whether you are opening a store, improving sales or outsourcing daily work.

A business owner and ecommerce adviser reviewing product packaging and an online store

I am getting started

Launch your business

Bring your product, brand and storefront together for your first customers.

  • Product research & sourcing
  • Brand, photography & store setup
  • Marketplace launch support
Find launch support
Ecommerce marketing team reviewing product imagery and sales charts

I want more sales

Grow your business

Improve how customers find your products, choose them and come back.

  • Marketplace management
  • Advertising & ecommerce SEO
  • Conversion & customer retention
Find growth support
Warehouse team receiving stock, scanning cartons and packing ecommerce orders

I need help running it

Outsource operations

Give customer care, orders and delivery a clear process and a responsible team.

  • Phone & WhatsApp customer care
  • Orders & COD reconciliation
  • Warehousing, fulfilment & returns
Find operations support

Already know what you need? Browse all services →

Product hunting. Supplier relationships. Commercial execution.

Find the right supplier
for your product.

Tell us what you need. We compare suitable sourcing options worldwide for your budget, quality standards and delivery destination.

Start with your product, quantity and destination. Choose your priority: landed cost, quality or lead time.

Launch a product. Build your brand. Expand your range.

Sourcing team discussing tableware samples and product specifications with a supplier
Start with the product, the sample and the commercial brief.

Explore sourcing markets

Eleven markets. One sourcing partner.

BrownBag connects your business with established sourcing relationships across 11 Asian markets. From finding product opportunities and comparing manufacturers to arranging samples, negotiating commercial terms and coordinating procurement, we help turn a promising idea into a product your business can sell.

Explore all 11 markets
Product research   /   Supplier shortlists   /   Samples   /   ProcurementImage credits

Why BrownBag

One team for your store,
customers and orders.

Work with BrownBag on your store, marketing, customer support or fulfilment. Start with one service and add others when you need them.

Get to know BrownBag →

Agree the work before we start

Agree what needs to happen, who is responsible and how we will work with your team.

People, software and fulfilment

Connect customer support, order workflows and our own warehouses near Pakistan's logistics hubs.

Support for your existing setup

Keep the channels you sell on. We review your systems and plan the connections your operation needs.

Ecommerce website development

An online store built
around your business.

Launch your first store, improve the one you have or move to a new platform. We help you choose the right setup and build it around your products, customers and daily work.

Work with the platform that fits.

Store setup, themes, plugins and extensions tailored to your brand and the way you sell.

Using another store platform? We can review your setup and requirements.

Built by BrownBag

A bespoke, standalone storefront.

For businesses that need a custom approach, we design and develop a storefront around your catalogue, checkout and customer journey.

Build & customise

Store design, theme customisation, plugins and extensions, and custom features.

Move & connect

Platform migration, catalogue transfer, payments and system integrations.

Keep improving

Ongoing support and maintenance, with changes as your business develops.

Warehouse shelving and organised inventory

Warehousing & daily operations

From a customer's order
to their doorstep.

Connect the steps after a sale: confirm the order, prepare the parcel, coordinate delivery and support the customer.

Receive & store inventoryPick, pack, label & dispatchManage returns & reconciliation

Payments, systems & delivery

Connect the services
your business uses.

From the way customers pay to the way orders reach them. Explore the systems, standards and delivery networks we help you work with.

Connect global express, regional couriers and postal services across your operating markets. Plan booking, labels, tracking, returns and supported collections.

Pakistan · All six GCC countries · Asia · Europe & UK · North America · Africa · Japan

Provider names identify the services and ecosystems we support. Availability and integration access depend on your account, market and agreed scope.

Free ecommerce tools

Will your next move
make business sense?

Check your margins, plan a buying budget or work out when to reorder. Start with your own figures and compare a different scenario before you commit.

Explore all 11 free tools

Calculators, comparisons and checklists. Free to use; contact details are required to view your results.

Inside the profit margin calculatorExample result
Actual calculator result: PKR 1,000 contribution per unit, 40% contribution margin and PKR 250 selling fees
PKR 1,000 left per unit. A 40% contribution margin.Illustrative inputs: PKR 2,500 selling price, PKR 1,250 product and fulfilment costs, and 10% selling fees. Contribution is before fixed overhead, tax and any other costs you have not included.
Try it with your own numbers

A few questions, answered.

Can I start with just one service?

Yes. Start with the support you need now, from product research or store development to customer service or fulfilment. We can add more services as your requirements change.

Can you work with our existing store and team?

Yes. We review your current channels, workflows and systems, then agree how BrownBag will work with your people and providers.

Do you support businesses outside Pakistan?

Yes. Tell us where your business is based and where you want to sell. We will check the marketplace, payment and shipping requirements for those countries. Foreign incorporation is consultation only.

How do I get a quote?

Tell us about your business, target market and the support you need. Pricing depends on the agreed scope and operating requirements. Use the enquiry form to send your requirements directly to BrownBag.

Follow BrownBag

Find us on the channels you use.

Talk to BrownBag

Let’s find the right support
for your business.

Tell us what you sell, where you operate and what you need help with. We’ll work through the next steps with you.