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Ecommerce services

Ecommerce Analytics & Reporting

Turn ecommerce data into a clearer view of sales, stock, service quality and operational exceptions.

Reviewing charts and business reporting on a laptop

The challenge

See the numbers that lead to an operational decision.

  • Different reports give different answers about sales, stock or campaign results.
  • Dashboards show activity without explaining the exceptions to act on.
  • Manual reporting consumes time and makes assumptions hard to trace.

How BrownBag helps

Analytics and reporting turns ecommerce data into agreed measures for your team. We clarify definitions, connect the relevant sources and build views of sales, inventory, fulfilment or support that make the next action easier to identify.

Choose the work you need

Explore our analytics & reporting services

Go straight to the service you need for its process, deliverables and next steps.

What we can deliver

We agree the exact outputs around your business, channels and operating requirements.

  • Agreed definitions for the numbers your team needs
  • Dashboards or reports linked to the relevant source systems
  • A review rhythm for performance, stock and operational exceptions
Explore the detailed service scope

What this covers

Explore the linked services for their process and deliverables. Related activities can be included in the same engagement.

Connect the next part of the journey

These services can work alongside this engagement.

    From first conversation to delivery

    How this engagement works

    1. Agree the questions and definitions

      Define what the team needs to decide and how each metric should be calculated.

    2. Connect and validate the data

      Map sources and review completeness, timing and reconciliation before building reports.

    3. Build the reporting rhythm

      Deliver the agreed dashboards or reports with ownership, review frequency and exception follow-up.

    Your questions, answered

    Can reports combine marketplaces and our own store?

    Yes, where the sources and permissions allow it. We agree consistent definitions and account for differences in fees, refunds, timing and data availability.

    Will attribution show exactly what caused every sale?

    No attribution method provides a perfect causal picture. Reporting should state its model and limitations so channel decisions do not overstate certainty.

    Related work

    See the work in context.

    Explore relevant project stories and the scope of each engagement.

    Talk to BrownBag

    Let’s find the right support
    for your business.

    Tell us what you sell, where you operate and what you need help with. We’ll work through the next steps with you.