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Ecommerce services

Ecommerce Consulting, Training & Maintenance

Get a practical second view, support your team with training and keep the systems behind your business maintained.

An ecommerce trainer guiding a group through a hands-on laptop workshop

The challenge

Get a clear plan, and help your team carry it forward.

  • There are many possible improvements but no agreed order of work.
  • Processes depend on individual knowledge rather than documented handoffs.
  • A live store needs maintenance and support after its initial launch.

How BrownBag helps

Consulting, training and maintenance provides a practical second view on ecommerce operations and technology. We help prioritise work, document routines, train the relevant team and define ongoing support for the systems in scope.

Choose the work you need

Explore our consulting, training & maintenance services

Go straight to the service you need for its process, deliverables and next steps.

What we can deliver

We agree the exact outputs around your business, channels and operating requirements.

  • A prioritised plan for the business or technical problem
  • SOPs, training and handover material for the agreed team
  • A maintenance scope with responsibilities and escalation routes
Explore the detailed service scope

What this covers

Explore the linked services for their process and deliverables. Related activities can be included in the same engagement.

Connect the next part of the journey

These services can work alongside this engagement.

    From first conversation to delivery

    How this engagement works

    1. Review the situation

      Understand the business objective, current operation, constraints and issues to resolve.

    2. Create the working plan

      Prioritise recommendations, responsibilities, SOPs and training needs.

    3. Support adoption and maintenance

      Agree handover, review points and technical support responsibilities as the team puts the plan to use.

    Your questions, answered

    Do you provide company formation in foreign markets?

    Foreign incorporation support is consultation only. Entity formation, legal advice and regulated steps require the appropriate authorised providers.

    Can you maintain a store built by someone else?

    We can review the platform, code, access and existing issues before proposing a maintenance scope. Coverage, response expectations and exclusions must be agreed.

    Talk to BrownBag

    Let’s find the right support
    for your business.

    Tell us what you sell, where you operate and what you need help with. We’ll work through the next steps with you.