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Released commerce platform

Research commerce operations

Research-product ecommerce and wholesaleReleased commerce platform

Retail, wholesale, affiliate and operational workflows

A customer-facing store brings retail and wholesale journeys together with affiliate reporting and operational controls.

The challenge

What the business needed

Retail customers, wholesale buyers and referral partners use different parts of the commerce operation. The documented work supports those journeys and staff review.

The work / 01

Retail and wholesale in one operation

The released commerce work includes product and variant presentation, wholesale approval and pricing, product minimum quantities and promotional codes.

The work / 02

Tools for partners and staff

The affiliate dashboard provides period reporting, order history, commission states and referral links with QR sharing. Staff tools retain checkout acknowledgement evidence and operational reports, while catalogue controls govern public visibility.

The work / 03

The physical product lifecycle

Packaging design and print are complete, and USA warehousing is ongoing. Warehouse volumes and fulfilment results are not reported.

The outcome

What the work delivered

Released commerce and reporting features sit alongside completed packaging and print work and ongoing warehousing. No revenue, conversion or time saving is claimed.

Project evidence

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