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Delegate daily seller tasks

Marketplace Virtual Assistant Services

Give recurring marketplace work a clear owner and reporting rhythm. BrownBag provides operational support for catalogue updates, promotions, cases and daily account exceptions.

Headset and laptop ready for marketplace support work

Delegate daily seller tasks

How we help

Your seller account needs attention every day, but the same people are also managing products, purchasing and fulfilment. Small catalogue changes and unresolved cases accumulate until important selling tasks are missed.

We define a practical assistant role around the tasks you want to delegate, the permissions needed and the decisions you want to keep. The service combines a working task queue with recurring checks, escalation rules and a weekly report. You can start with a focused set of responsibilities and expand after the operating routine is established.

Discuss this service →

The work, step by step

How the work is handled

  1. Define the role and boundaries

    List recurring tasks, expected volumes and busy periods. Agree working coverage, access permissions and which changes need your approval, including prices, promotions and sensitive account actions.

  2. Run the daily task queue

    Handle agreed catalogue updates, promotion preparation and seller-support cases. Record exceptions, collect missing inputs and escalate issues that need a commercial decision or another team to act.

  3. Review the week and improve the routine

    Summarise completed tasks, unresolved cases and repeated problems. Update procedures and priorities with your team so the following week starts with a clear queue and fewer avoidable handoffs.

Clear handover

What you receive

  • A marketplace assistant role and responsibility matrix
  • A recurring task checklist and shared work queue
  • An exception and support-case register with escalation rules
  • A weekly operating report with completed work and decisions needed

Start the conversation

Prepare your brief

These details help us scope the work:

  • The marketplaces and tasks you want to delegate
  • Typical catalogue, promotion and case volumes
  • Your approval contacts, working hours and preferred reporting format
Build your service brief →

Your questions, answered

Can we start with only catalogue work?

Yes. The role can focus on product updates and catalogue maintenance, then add other responsibilities once access, instructions and review routines are working.

Will an assistant make pricing or promotion decisions independently?

The agreed approval rules determine that. We can prepare changes and recommendations while keeping budget, price and sensitive account decisions with your authorised team.

Talk to BrownBag

Let’s find the right support
for your business.

Tell us what you sell, where you operate and what you need help with. We’ll work through the next steps with you.