Prioritise the buying experience
Choose brand and customer experience if control over the storefront and customer journey is your main goal. Be ready to consider how you will attract traffic and run checkout and support.
THE BUSINESS WORKBENCH Discuss my channel strategy 
Choose your next selling channel
Start with the job you need the next channel to do. Choose whether customer experience, marketplace discovery or a test of both matters most, then review an option to explore and its operating tradeoffs.
Start your reviewFree to use. Results after contact details.
IS THIS THE RIGHT TOOL?
For founders choosing a first sales channel and sellers considering where to expand next.
YOUR BUSINESS DECISION
Review the choices that match your business. Complete the steps, then share contact details to reveal your free result.
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MAKE THE INPUTS USEFUL
Choose brand and customer experience if control over the storefront and customer journey is your main goal. Be ready to consider how you will attract traffic and run checkout and support.
Choose marketplace discovery if you want to explore selling where customers already search. Consider the competition, selling rules, fees and account work alongside the reach opportunity.
Choose test both channels if you can support a small, staged catalogue across them. Think about who will reconcile stock, orders and customer issues before expanding the test.
The result gives an option to explore, its tradeoffs and checks to make before committing. It reflects the priority you selected, not a scored comparison of specific platforms. Use it to frame your requirements and shortlist the next questions about budget, eligibility, fulfilment and team capacity.
COMMON QUESTIONS
No. It compares channel approaches: an owned store, a marketplace pilot or a staged two-channel pilot. Choose Brand and customer experience, Marketplace discovery or Test both channels to see the relevant option and tradeoffs. Platform selection comes after that channel decision.
Check the payment methods, delivery providers and order workflows your customers need. For a marketplace, review seller and category eligibility; for an owned store, plan payment and courier connections. The result identifies an approach to explore rather than confirming those requirements for you.
An owned store needs traffic generation, catalogue maintenance, checkout and customer support. A marketplace adds listing, account-policy and fee management. Running both also means coordinating stock, orders and returns across channels. Compare those responsibilities alongside platform and service costs.
Yes. Choose the priority for your next step, such as marketplace discovery or testing both channels. If you add a marketplace, start with a manageable catalogue and plan stock and order coordination. If you change store platforms, assess product, customer, order and URL migration separately.
FROM PLANNING TO ACTION