Delivery & Payment Information

Delivery Time

  • Brown Bag (Private) Limited aims to process and dispatch the order within 24 hours after order confirmation; however, delays might occur in case of any unseen or uncertain circumstances.
  • For order confirmation, you are requested to be available on the provided contact number so our representatives can reach you.
  • The estimated shipping time for standard delivery across Pakistan is 7-15 working days.
  • The estimated shipping time for Express Overnight delivery across Pakistan is 3-7 working days.
  •  During the event of promotions, delivery time may exceed due to the high volume of orders.

Delivery Charges

Delivery Charges By Courier (Express Delivery)  

Punjab Delivery 350 Rs per KG 
Other Province Delivery 400 Rs per KG 

Order Tracking

  • Once the order is dispatched, you will receive an email with the tracking number of the courier.
  • You can track your parcel through the tracking number on respective courier website mentioned in the email.
  • If you do not receive any email, please email us at [email protected], or inbox us at our official Facebook/Instagram page.

Order Amendments

  • You can revise your order upon the confirmation call made by our customer representatives or you can contact us before your order is processed.

Payment Methods

Payments can be made using Jazz Cash, Debit/Credit  Card. You can use them checkout. 

Cash On Delivery Service

Cash of Delivery service is available only if you have received atleast one successful order from us.

About COD Cash on Delivery Service

جعلی اور فراڈ لوگوں سے بچنے کے لیے کمپنی تمام نئے کسٹمرز سے بطور ٹوکن، آرڈر کی کچھ رقم ( ڈیلیوری چارجز ) ایڈوانس ادا کرنے کا تقاضا کرتی ہے۔ براہ کرم تعاون کریں۔ پرانے کسٹمرز کو ایڈوانس ادا کرنے کی ضرورت نہیں۔

In order to avoid fake and fraud, we request our new customers to please send us some token money (delivery charges ) in advance. Please cooperate with us. Returning customers are exempted from this requirement.

COD - Cash on Delivery Service in not applicable on Electronics & Customized Products.

Customer Service

Our customer representatives are available at PTCL: 0608-364757, Mobile/WhatsApp: 0300-8813455 (10 am-6 pm Mon-Sat) or you can reach out to us via email: [email protected] and Facebook/Instagram official pages.